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Deputy Manager

The ideal candidate will have senior RCW experience within children’s services in a residential setting, specialising in SEMHD and/or challenging behaviours. You will be a compassionate person who can inspire others and aspire to be a Registered Manager.

Young man talking to care home manager

The main purpose of the role

To support the manager in all aspects of their role and cover the manager's role in their absence. 

Actively safeguard and support children and young people, promoting their rights as individuals and ensuring quality care in accordance with individual care plans, regulations, and the policies and procedures of the organisation. 

Together with the manager, ensure the provision of a safe and homely environment, both individually and as part of a team, to help children and young people achieve a sense of belonging and reach their individual potential by strengthening areas of weakness and developing areas of strength. This will entail the ability to work within The Children’s Home Regulations (2018) and the Ofsted Inspection framework under the direction of the Home Manager and Senior Management Team. 

The role may include undertaking delegated responsibilities for designated tasks as defined by the manager. The ability to maintain confidentiality of information is also important, while an ability to identify when and where to share information to support the child’s best interests is also key in accordance with The Children’s Act 2004.

Accountable to 

The Home Manager, Senior Management Team, and Directors.

Main duties & responsibilities

The position is a front-line role within a residential care setting. You will be responsible for supporting the manager and team in all aspects of day-to-day operations, including managing staff teams, budgets, and ensuring that the quality of services provided meets expected care standards.

You will be a corporate parent and a positive role model, helping fulfill the needs of the child or young person in your care to improve their lives. To promote the Physical, Emotional, Social, and Mental Health wellbeing of children and young people within our home(s). You will provide a stable, caring, and therapeutic environment, in line with the organisation's ethos, enabling children and young people to develop, grow, and flourish in all aspects of their lives.

Generally, your working pattern will be 48 hours over six days on a rota basis, including weekends and sleep-ins.

We ensure our staff are fully trained to meet individual needs; you will receive an induction, CPD opportunities, and regular supervisions.

Within your role you will:

  • Support your manager and team to ensure required outcomes for children and young people are me
  • Promote, safeguard, and protect the welfare of each child/young person and staff member
  • Directly support children and young people in our care
  • Promote a non-sanction-led ethos, ensuring the child/young person is at the centre of provision
  • Establish and maintain professional relationships with all stakeholders, including the placing authority, social workers, health professionals, education providers, youth offending teams, advocates, and parents
  • Establish and maintain positive and trusting relationships with children and young people that will promote their sense of security
  • Liaise with local authorities as well as health and other professionals working with the children, including attending all necessary meetings
  • Contribute to care planning, statutory case reviews, and case conferences
  • Support the manager and teams through Ofsted inspections
  • Complete all necessary reporting and planning in a timely manner, in line with regulation and requests of senior management
  • Provide a role model for staff and children/young people
  • Provide firm, consistent, and fair boundaries in respect of behaviour and define appropriate and agreed incentives
  • Ensure that appropriate medical records are maintained and, when necessary, appropriate support is provided
  • Promote the development of a healthy lifestyle within your home
  • Complete monthly wage submissions, in the absence of the manager, ensuring staff are paid correctly and on time
  • Bring to the attention of the manager or senior team any concerns immediately
  • Support children and young people to overcome barriers to social inclusion and access to education
  • Assist and support children or young people through the process of any transition
  • Encourage and support children and young people to develop their full educational and vocational attainment
  • Respond to any reasonable requests from the manager or senior organisation leaders.

Full Job Description